Embassy Suites Lubbock

5215 South Loop 289, Lubbock, TX, United States, 79424show map
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2Guests1room
Highlights
8
FabulousBased on  28 reviews
Overview

Embassy Suites Lubbock is rated 3 stars and is placed about 10 km from The Buddy Holly Center. Opened in 2004, the stylish hotel attracts visitors with its striking architecture.

Featuring a perfect location, the hotel puts guests in the business center of Lubbock. The distance between Lubbock city center and the property is 9 km.

Quick access to restaurants and a cinema is provided.

Embassy Suites Lubbock is situated about 25 minutes drive from International airport.

Rooms

The hotel's individual rooms are appointed with a mini bar, climate control, central heating, Wi-Fi and direct dial phone. Embassy Suites Lubbock features rooms with the courtyard view. A small fridge, a microwave and coffee/tea makers are also provided for self-catering.

Eat & Drink

Serving a wide assortment of dishes, Mamarita's Border Cafe and Cotton Patch Cafe are about 300 meters from the property.

Services

Guests can avail of 24-hour front desk, shuttle service and shopping service.

Relax

The youngest guests are offered cribs, a play area and video games. On-site amenities for fitness include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

High-speed internet access is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   156.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Welcome drink

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Newspaper service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Children's play area

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Jacuzzi

Room view

  • Courtyard view

Room features

  • Air conditioning
  • Individual heating
  • Connecting rooms
  • Sitting area
  • Wardrobe
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEExtra bedChildren above
18 years or adults
Extra bed
Maximum capacity of cots in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
On The Border Mexican Grill & CantinaOn The Border Mexican Grill & Cantina900 ft6709 Slide Road
Rockfish Seafood GrillRockfish Seafood Grill1000 ft6253 Slide Rd
Mamarita's Border CafeMamarita's Border Cafe900 ft6602 Slide Road
Genghis GrillGenghis Grill1200 ft6201 Slide Road
Cotton Patch CafeCotton Patch Cafe1200 ft6810 Slide Rd
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LaserportLaserport1.0 mi
Max O'Banion Baseball FieldMax O'Banion Baseball Field1.6 mi
ArtxpressArtxpress2.2 mi
Omnimax TheatreOmnimax Theatre3.0 mi
Science SpectrumScience Spectrum3.0 mi
International Business CollegeInternational Business College1.2 mi
Dental Assistant Training SchlDental Assistant Training Schl1.8 mi
Lubbock Christian UniversityLubbock Christian University3.0 mi
US Veterans CtrUS Veterans Ctr3.0 mi
Fisher Jam HoleFisher Jam Hole2.7 miWayne Street, Lubbock
Science Spectrum MuseumScience Spectrum Museum2.8 mi2579 S Loop 289 Ste 250
Grand Central Station Antique Mall Grand Central Station Antique Mall 4.2 mi4020 Avenue Q
Lubbock CemeteryLubbock Cemetery4.3 mi2011 E. 31st Street
Jump N JungleJump N Jungle4.3 mi12209 Geneva Ave
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Getting around
Airports
International (LBB)10.5 mi
Hale County (PVW)45.4 mi
Bus
Bus stop1000 ft
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Reviews
8.2
FabulousBased on  28  reviews

Rating by category:

10.0
Rooms
  • 5.8
    Guest rating

    Friendly staff, beautiful court yard. Large rooms.

    Tub and shower were small. Mildew was in the tiles. Loud outside the room. Very busy place. To expensive.

  • 7.0
    Very good

    Great breakfast!

    Hospitality bar sucked only 6 very cheap bottles of liquor you could choose from and 2 different kind of beer.

  • 5.8
    Guest rating

    Location

    There were WAY to many unsupervised kids running around in entire hotel day and night. The bar area didn't have enough chairs and there were more kids than adults. We had to wait 15 mins for the pool because again there were to many unsupervised kids! Young kids that should not have been allowed to be in there alone! And the 2 adults that were in there were drinking beer. Sunday morning the fire alarm was pulled and breakfast was a joke 2 hour wait for an omelette we couldnt get any pancakes and there was hair in my potatoes! I told a worker and they completely blew me off! I paid a lot of money for this hotel and was kept up, woke up, held up, by kids who were allowed to do whatever they wanted! I don't think ill be back

  • 6.2
    Good

    I liked the view from the second floor looking down at garden.

    1. I didn't like being woken up early, it was mother's day. 2. The fire alarms went off in the mornig and couldn't sleep. 3. The staff at the desk are a bit pretentious.

  • 6.6
    Good

    Convenient location

    Property was a little dated - needed some upgrades. Did not like th sink in the bedroom - prefer a full bathroom.

  • 5.0
    Guest rating

    The breakfast buffet was as good as it has been for some time. The staff (Dillion, in particular) tries to be helpful and professional but for reasons listed elsewhere it is difficult for them. And it seems those walking around as managers show little concern nor help to guests or staff.

    First of all, there are NO two bedroom suites at this location with two queen beds, as you advertise. Thus some confusion about check-in, since arrangements were understood to be different. One room was also not as we were informed - not queens, but only one king and couch in living area. Second, reservations were listed with different last name - we found the problem and corrected. Third, the pool was closed on a Saturday morning for cleaning - realizing that the is necessary maintenance seems there are better times for this maintenance. Fourth, when the pool did open there was no enforcement of hotel policy "under 18 must have adult supervision in the pool area." There were groups of children 7 and above without any supervision, making it impossible for our children (who happen to be 13,14,16 and 16) to be safe.

  • 8.8
    Superb

    Staff was really great. Breakfast was good too. The bed was comfortable.

    First night the air conditioner didn't work. They came and worked on it but we had to change rooms at 4:00am because the room wouldn't cool even with 3 fans. Staff were super nice and offer to get us anything we needed to make our trip more comfortable. Even with the problem we would stay there again.

  • 10.0
    Exceptional

    Room was very clean and the breakfast was really good

  • 8.8
    Superb

    Rooms clean and updated. Staff very accommodating and helpful. Provided additional nights at reasonable rates without price gouging due to snow blizzard. Had staff helping people dig there cars out of the snow. Would stay again.

  • 5.0
    Guest rating

    The water main broke which was not the problem, I understand that was out of their control. My issue was the water main was fixed before the next morning but they failed to call their maintenance person in so we could not flush our toilet, and we could not shower. Very disappointed especially for the cost of the room.

  • 8.2
    Fabulous

    Ordered room service took almost two hours not there fault weather was horrible just a huge disappointment. When food got there is was wrong and cold told two or three times it was being put together and on its way.

  • 7.8
    Fabulous

    The hotel was pretty. The bed was comfortable and my son liked feeding the fish.

    The bathroom was tiny. It was hard to bathe my son. The managers special was so crowded and all they had was chips with salsa, salad, and carrots. There were so many ppl grabbing. It wasn't enjoyable for my son or myself. We ordered off the menu but it was so crowded it took about 25 minutes for my quesadilla. Then the waiter hurried us out. We didn't even finish.

  • 8.8
    Superb

    The overall look was beautiful and the happy hour and breakfast cannot be beat for the money.

    Bathroom was a little small.

  • 10.0
    Exceptional

    The decorations, the comfortable, relaxing feeling

    Did not have any bad experiences

  • 8.8
    Superb

    The suite was very comfortable, although overall the property seemed a little dated. The breakfast was quite nice.

    My husband found what looked like a Lucky Charm on the floor, so the carpet probably wasn't vacuumed very carefully. The bath area was not vented, which I would have expected in a property of this quality

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Highlights
8
FabulousBased on  28 reviews
Good to know
Check-infrom 16:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEExtra bedChildren above
18 years or adults
Extra bed
Maximum capacity of cots in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
International (LBB)10.5 mi
Hale County (PVW)45.4 mi
Bus
Bus stop1000 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room